As a 12-year homeowner and frequent user of the Summit Stage system, I am writing this letter to express my extreme disappointment with the new buses that were purchased. I understand that the county got a deal on these buses, but that does not justify the short-sighted decision to purchase commuter buses for use in a multi-stop, local transit application. Here are the main issues:
1. The one door at the front is fine for the point A to point B commuter use these buses were designed for, but terrible for multiple stop urban usage where people are constantly getting on and off of crowded buses.
2. The seats are already too close together to sit with gear. Combine that with the fact that they recline and you have to step up into them, they are poorly suited for people carrying snow gear, especially kids. At a minimum, a row needs to be removed to add more space and the recline features disabled.
3. The storage space above the seats is too low and creates an issue. When you try to get into the seats you have no room to lift your gear, and longer skis just won't fit. This storage space has been blocked off and serves no purpose. It can be easily removed and should be ASAP.
4. The windows cannot be opened at all for air, and the buses get extremely hot when full. Drivers struggle to regulate the temperature and passengers suffer when there is a full load of bundled up skiers and boarders.
5. The PA system on the buses is inaudible.
It is time to sell these buses and get some that are properly configured for the application. The local taxpayers and visitors that drive the Summit County economy deserve better.
Bill Gray, Frisco