Briar Rose named business of the year
BRECKENRIDGE – Friends Welcome, Breckenridge’s communitywide guest service program, has honored the Briar Rose Restaurant as the 2004 Business of the Year and Marcella Murray, who works for the Hearthstone and Caamano’s, as the 2004 Employee of the Year. The presentations took place at the Breckenridge Town Party last Friday.For outstanding guest service from a business, the Briar Rose was awarded about $15,000 of marketing placement from 2004-05 Breckenridge Resort Chamber (BRC) marketing efforts.Owned by Bill and Ro Schardt since 1984, the Briar Rose is known for prime rib, wild game and steaks.
“It is interesting that the Briar Rose was nominated by their employees,” said Lisa Citron, director of Friends Welcome. “The uniqueness of their nomination stood out to the selection committee, who had a difficult decision with 12 outstanding businesses to choose from.” Said the Schardts: “We love Breckenridge, and we love our loyal employees even more.”Murray, the employee of the year, received $4,000 worth of prizes from local businesses. Murray is a longtime Summit County resident who has worked for the Hearthstone since 2000.
Murray also worked part time at Caamano’s for 14 years and won Friends Welcome Employee of the Month honors twice this year. “This is a Breckenridge employee who customers gravitate toward,” Citron said. “She received over 20 guest nominations throughout the past year.” Some of the guest nominations described Murray as hard-working, conscientious, exceptional and a team player.Murray was rewarded with a Breckenridge dine around for two donated by members of the Breckenridge Restaurant Association, a 2004-05 ski pass from the Breckenridge Ski Resort, a vacation package donated by Grand Timber Lodge, a pair of Blue River Series tickets donated by the Breckenridge Music Festival, an Oktoberfest package for two donated by the BRC and a commemorative plaque.
The Friends Welcome program is a grassroots community initiative designed to create a competitive advantage for Breckenridge as a destination in the face of increased competition for leisure dollars. The program is based on standards created to enhance and build positive guest service. The Friends Welcome program has certified more than 3,000 Breckenridge employees since its inception and is free to any Breckenridge business license holder.For information on the Friends Welcome Program or to find out how to get involved in the program, call Citron at (970) 453-2913, ext. 206.
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