Summit County launches online tool for building, septic inspections |

Summit County launches online tool for building, septic inspections

The Summit County Community Development Department announced this week it has implemented the use of eTRAKiT, an online tool that allows community members and contractors to schedule and track inspections for construction projects and septic systems.

“We’re really excited to provide contractors and property owners with a new user-friendly way to track permit status and schedule inspections online,” said Summit County chief building official Scott Hoffman in a news release. “This time-saving tool is just another way we’re improving the experience for our customers at the Building Department.”

The Community Development and Environmental Health departments piloted eTRAKiT during the summer. The trial was similar to a soft opening at a restaurant, Hoffman said. Longtime local contractors were provided access to the site and asked to schedule and track real inspections. About 50 permits were processed during the pilot program, Hoffman said.

John Murphy, owner of Mountain High Plumbing & Heating in Dillon, was one of several local contractors asked to participate in the pilot program. The new online tool received high marks from Murphy, who said eTRAKiT is much more user friendly than the county’s existing automated phone system.

“We weren’t just going through the motions,” Murphy said. “We were scheduling real inspections and having real results. It (eTRAKiT) worked flawlessly and I still haven’t had any issues with it.”

Prior to the implementation of eTRAKiT, building contractors had to schedule inspections by calling the Community Development Department’s automated inspection line. That option is still available, but the process can be time consuming when a contractor needs to schedule multiple inspections.

“As far as comparing eTRAKiT to the current phone system, it’s night and day,” Murphy said. “On the phone system, it would take as long as six minutes to schedule one inspection. Online it’s expedited by tenfold.”

What makes eTRAKiT so much faster is it allows multiple inspections to be scheduled quickly and easily with the simple click of a button. The phone system, on the other hand, requires contractors to navigate through a system of prompts for each inspection they want to schedule.

eTRAKiT includes all steps of the building permit and inspection processes, allowing contractors to efficiently monitor progress, even while away from the job site. The system also sends an email confirmation letting a contractor know an inspection has been scheduled, Murphy said, which he can then forward to builders and property owners to ensure everyone is on the same page.

Homeowners and real estate agents also can utilize eTRAKiT, by searching for permits related to specific properties, viewing permit status and printing inspection documents. Users can search by permit number, owner name, site address, schedule number, contractor name, permit status, descriptions or subdivision.

To check out the new tool, visit

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