Comcast raising internet speeds for Colorado customers — with a 50 percent boost for some | SummitDaily.com

Comcast raising internet speeds for Colorado customers — with a 50 percent boost for some

Comcast is upping internet speeds offered to Colorado customers beginning Tuesday, which comes three months after the state’s largest cable company announced price increases for its some of its cable TV services

By TAMARA CHUANG / The Denver Post

Comcast employees taking online classes to learn to handle calls from Comcast customers on October 24, 2017. In 2014, a customer’s call to Comcast customer service went viral. Comcast CEO ultimately apologized and vowed to change the way his company interacted with customers.

Comcast is upping internet speeds offered to Colorado customers beginning Tuesday, which comes three months after the state's largest cable company announced price increases for some of its cable TV services.

The new speeds, between 10 and 50 percent faster, are part of the company's usual upgrade in speeds made every 18 to 24 months and don't come with a price hike. Customers of the faster Performance Pro plan will see a jump to 150 megabits per second, from 100 mbps. Upload speeds, however, are unchanged.

"The reason we are doing this increase is because new devices are coming online every day and we are staying ahead of demand through faster speeds and unrivaled technology, like our wireless gateways," Leslie Oliver, a Comcast spokeswoman, said in an email. "… Faster speeds help ensure people have the speed necessary to power the increasing number of devices they are connecting in the home — computers, tablets, smartphones, gaming consoles, home automation devices and more."

There is one catch: Customers will need a newer DOCSIS 3.0 modem. If a customer doesn't have one, they can swap their existing modem for the new xFi Wireless Gateway for free.

Read the full story on The Denver Post website, click here.

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