Confusion over computer stores in Frisco reigns after court story of conviction |

Confusion over computer stores in Frisco reigns after court story of conviction

There are some advantages to having an everyday name like “The Computer Store.” But there are also disadvantages.

The Summit Daily News Oct. 12 ran an article with the headline “Computer store owner guilty of tampering.” Since the article ran, we have been hurt by a great deal of confusion in the local market from people believing that we own the computer store that rigged a customer’s computer after the bill went unpaid. We are not.

My husband and I bought The Computer Store on Summit Boulevard in February 2002. Since then, we have made it a top priority to improve our customer service. We are committed to building our business in Summit County and certainly would never engage in the activities described in the article.

It is unfortunate for us that the headline and article caused so much confusion, but it is even more unfortunate that the activities of one supplier reflect poorly on the entire local computer sales and services industry.

We at The Computer Store will now be working even harder to overcome this negative confusion and earn the trust of Summit County.

Editor’s note: A story Oct. 12 about a computer store owner’s conviction in a tampering case had nothing to do with The Computer Store, an entirely separate business in Frisco. The generic headline, however, could have been confusing about which store was involved.

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