Dispatcher quits after ‘rude’ response to 911 fire call | SummitDaily.com

Dispatcher quits after ‘rude’ response to 911 fire call

AURORA ” A 911 dispatcher has resigned after saying “that’s not my problem” during a call from a woman reporting an apartment fire.

Fire chief Casey Jones said Tuesday the dispatcher, whose name was not released, did not give a reason for resigning.

The dispatcher’s comments became public as Jones addressed complaints that firefighters didn’t respond quickly enough to a June 10 fire, even though a fire station was only a few blocks away.

On a tape of the exchange, the dispatcher tells a caller to stop hanging up when he transfers her to fire officials. The caller then says, “The house is burning down,” and the dispatcher responds, “Well, that’s not my problem.”

Jones called the dispatcher “rude” and said the calls were mishandled.

Hardy Bell, 36, a resident of the apartment complex, was arrested on suspicion of arson. Bell, the only person injured in the fire, was arrested after he was released from a hospital.

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