DMV enables offices with translation devices for non-English speaking residents

Colorado Division of Motor Vehicle staff members demonstrate how Pocketalk, a device used to translate conversations, works on Dec. 6, 2021, at DMV headquarters in Lakewood. Pocketalk devices are now available at all DMV offices in Colorado.
Derek Kuhn/Courtesy photo

The Colorado Department of Motor Vehicles is distributing Pocketalk Plus translators to its 35 driver license offices across the state. Now, residents who have difficulty communicating in English can use the device, which can interpret more than 80 languages. 

The devices provide two-way interpretation of written and spoken languages, including Spanish, French, German, Mandarin and others. The devices also have cameras, which enable them to scan and translate documents.

In December, the department piloted the devices after a staff member noted that translating devices could assist with customers who do not speak or having trouble speaking English. Tests went well, prompting state leaders to distribute them at all offices. 

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