Friends Welcome honors five
BRECKENRIDGE – Five Breckenridge employees were recognized at a Breckenridge Resort Chamber mixer for their superb guest service during the month of August.
Those awarded included Mark Taylor, a bus driver for the town; Chris Ferris of A Big Hit; Brian Bradley, a rock-climbing instructor at the town recreation center; Melody McEnery from Grand Timber Lodge; and Jessica Standlee of East West Resorts.
“I have seen Mark on several occasions stop and pick up trash at designated bus stops,” said Cathy Carleton of Breckenridge. “I have never seen any other driver do this. He also is so pleasant with everyone and always waves, whether driving the bus or a town car. The owner should be proud to have such an excellent, friendly employee.”
Ferris was nominated by Theresa Casey of Frisco, who was looking for a backpack she needed for a trip.
“I checked in close to a dozen shops in Breckenridge, and (A) Big Hit was to be my last stop,” she said. “Each store told me that the pack I was looking for is very popular and that they’ll get them in this winter. When I went into (A) Big Hit, Chris knew the exact pack and got on the phone and ordered it. He called me when it came in – in time for the trip – and remembered me when I came to pay.”
Bradley was nominated by a 79-year-old woman whom he helped reach the top of the rock wall at the rec center.
“It was thrilling to watch Brian teach my grandchildren how to master the climbing wall at the rec center,” said Else Stall, who lives on the Front Range. “His expertise, enthusiasm and encouragement were contagious. Soon, not only Jason (age 14) and Emily (11) were wanting to climb, but so was I. I’m not sure who was more thrilled – me, Brian, my husband or my grandchildren. This experience was truly a highlight. I will always remember his kindness and his caring about an old lady.”
McEnery was nominated by two people.
“From the moment we arrived at Grand Timber, there wasn’t anything that we asked for that Melody did not answer or take care of, from getting us drinks to introducing us to other staff members,” said Sheila Andreas of Florida. “She is positive and makes you feel like Grand Timber is your home. She certainly is an asset to your organization.”
Standlee was nominated by supervisors at East West Resorts.
“Jessica has performed above and beyond during the past few months while a co-worker was on vacation,” wrote Tracy McCann and Jim Morgan. “When assisting other departments, she is quick to help and accurate with the information she gives. She has a great work ethic and wastes no time at work. She is also very proactive in resolving homeowner statement issues.”
Visitors, co-workers, supervisors or friends can nominate an employee for demonstrating exceptional guest service at his or her place of work. Rewards include $120 worth of gift certificates for use in a variety of businesses in Breckenridge.
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