Friends Welcome lauds four
BRECKENRIDGE – Four Breckenridge-area employees were recognized Wednesday for going above and beyond the call of duty in the realm of customer service last month.
They included Abdoulaye Diallo of Beaver Run Resort, Darren Dybala of the Breckenridge Recreation Center, Ryan Murphy of Gold Point Lodging and Realty and Fred Hopson of Grand Timber Lodge. They won $120 worth of gift certificates for use in various businesses throughout town.
“Diallo has been a major asset to Beaver Run – not only as a full-time housekeeper, but also as a translator at different times for several departments,” said co-worker Charlotte Walker, who nominated him. “His strong leadership skills and willingness to share his culture with others has made him a great representative of the African community in Summit County.”
Dybala was nominated by Angie Pieper of the rec center, who related a story told to her by a visitor:
“Two young children had decided to take their dad to Breckenridge for his birthday,” she said. “They arrived and were very disappointed that the alpine slide was not open yet. They said, “Darren was so helpful. He took it upon himself to make sure that my family and I would have an enjoyable day in Breckenridge even if the slide was closed. First we went for a swim, then he told us that there was a mini-golf (course) at Beaver Run. We went over there and had a blast, then came back to the rec center for climbing on the indoor wall. It seemed like Darren wanted to make sure we had a great time, and with his suggestions, we did.'”
Murphy was nominated for his helpfulness with a guest.
“During May, we had a guest who was confined to a wheelchair,” said Jeff Spencer of Breckenridge, who nominated Murphy. “She was traveling by herself and required a lot of assistance. Ryan took time out of his day every day that week to help our guest. He deserves recognition for his selflessness.”
Hopson was nominated by Peter Grant of Charleston, Ill., who commended him for his outgoing manner.
“The first time we met Fred, he asked us where we were from and made us feel very comfortable our first day in Breckenridge,” Grant said. “He recommended several places to dine and shop and told us about different activities we should try. We got to know Fred as if we’d been friends for 20 years. He was a gentleman to my wife and “one of the guys’ to me. This guy definitely deserves special recognition. When we first arrived, we knew him as “the shuttle driver.’ We leave knowing him as a friend.”
Nominations for the Friends Welcome Rewards and Recognition Program are currently being taken. Rewards for the next outstanding nominees will be given at the BRC Ambassadors Mixer Aug. 21 at Alpine Bank in Breckenridge. To obtain a nomination form or find out more about the Friends Welcome Program contact Erin Gilchrist at 970-453-2913 x206.
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