Local man wins GMC award | SummitDaily.com

Local man wins GMC award

SILVERTHORNE – Good things happen when you’re nice to people, and Randy Pettengill’s living proof.

Pettengill, sporting a 10-karat gold ring on his finger and a brand-new oak chest in his office, heads to Hawaii Wednesday for an all-expenses-paid stay at the Ritz-Carlton in Maui after winning the General Motors’ Service Manager Mark of Excellence for his work at the Silverthorne GMC, Pontiac, Buick, Cadillac dealership.

The kicker is that Pettengill’s an old hat at this. In 1998, he won the same award while working for a dealership in Elko, Nev., and went on a seven-day cruise.

The award goes to employees based on the customer service index a particular service center receives, according to Pettengill. That index is determined based on surveys customers fill out upon completion of service.

“It’s a pretty good honor to get,” said Pettengill, one of only two people in Colorado to receive the award. “You take care of (customers), and they come back,” he said.

“We put them in the boss’s seat, and it works out real well.”

Pettengill, a father of nine and grandfather of five, said he was excited to head for the beach with the “love of (his) life,” his wife, Sarah.

Aidan Leonard can be reached at (970) 668-3998, ext. 229, or by e-mail at


Support Local Journalism

Support Local Journalism

As a Summit Daily News reader, you make our work possible.

Now more than ever, your financial support is critical to help us keep our communities informed about the evolving coronavirus pandemic and the impact it is having on our residents and businesses. Every contribution, no matter the size, will make a difference.

Your donation will be used exclusively to support quality, local journalism.


Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User