More on local fraud | SummitDaily.com
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More on local fraud

Lawrence J. BrickPhiladelphia, Pa

Re: Police warn of money order fraud (SDN Dec. 17)Another fraud that’s been zeroing in especially on small Summit County businesses is large orders via the IP Relay Service. The IP Relay Service is a service that enables deaf people to use the Internet Relay Service to contact a business to place an order. The deaf individual calls an IP Relay Provider on his computer. A relay operator answers the call on the computer and places the call to the business via a regular phone. The operator speaks to the sales person for the deaf person who is typing and types to the deaf person for the sales person who is speaking. Many overseas countries, especially from Nigeria, using stolen credit card numbers, take advantage of this wonderful service that enables deaf people to communicate with hearing sales people and place large orders with stolen credit cards. Often businesses accept such orders without going through proper security precautions and get burnt. As a result, such businesses refuse to accept IP Relay calls. Refusing such calls is a violation of the American for Disabilities Act and the National Association of the Deaf (ADA) has an undefeated record in their lawsuits against such violations of the ADA. Taking these simple steps will protect the businesses from being scammed: • Ask for the security code on the back of the card. • Do not complete the order until the credit card completes the entire clearinghouse process and has been approved. This usually takes 2 to 4 days. • Be alert to large orders. • If the credit card does not clear for approval right away, the person may give you several different numbers until one is cleared right away. Be suspicious when this happens. In any case, be patient and go through the entire 2-4 day clearinghouse process. I’m from Philadelphia, Pa., and come every winter to ski in the area. The local skiers may recognize me with my deaf skier bib and my deaf wife her skibike which is her adaptive device because of her inability to stand without support for any length of time. I notice manysmall businesses in Dillon, Silverthorne, Frisco and nearby areas and, being deaf myself, I hate to be denied the ability to order via the IP Relay as well as be mistrusted as a deaf individual through no fault of my own. I certainly don’t mind having to wait the extra days for my order to come through for the safety of businesses. Please educate the small trusting communities about this fraud and do not deny deaf people their right to order via the IP Relay.I certainly don’t mind having to wait the extra days for my order to come through for the safety of businesses. Please educate the small trusting communities about this fraud and do not deny deaf people their right to order via the IP Relay.


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