On the Clock: Andy Faulkner
Andy Faulkner settled in Summit County for the simplest of reasons – his car stopped here.Faulkner was on his way out West six years ago when he stopped at the Silverthorne Recreation Center to take a shower. He then discovered that his car had broken down in the parking lot.His car was towed to Frisco Tire and Service, now his place of employment.”It’s kind of fate, because I would have gone on to Telluride or California,” Faulkner said. “I got a job (at Frisco Tire and Service) that day and a condo in Breckenridge that night. I had never even heard of Summit County before, and I’d never been to Colorado.”
The environment at the service shop is no frills, but the customer definitely reigns as king.”All (service shops in Summit) charge about the same, but people tend to stay with us,” Faulkner said. “We constantly send out letters with free offers for our clients.”This month the shop sent out 200 free oil change vouchers to customers.You said, “Everything happens for a reason.” Any examples?
“I went to West Point for two and half years, and I’d still be in the Army now if I hadn’t left. I couldn’t foresee myself in the army for six years, so I decided to move on. I took six months off and hiked 1,000 miles of the Appalachian Trail. When I was on the Appalachian Trail, I wasn’t really sure what would be next. Then I got a call from Brown (University), offering me a scholarship; and I went to Brown. Every time I’ve left somewhere, something better has happened.”If you could have any other job, what would it be?”Definitely a hiking guide or mountain guide. At Brown (University), when I said that, everyone would say ‘But you won’t be using your degree at all,” and I’d say, “Exactly.'”
Is the reputation true that car service shops charge women more?”Women are some of our best clients. People come in here on guard because of the stigma that we’ll try to make them get unnecessary work done. That’s not true at all here. I’m trying to figure out how to be the best shop up here for everybody. The basic goal is to take care of everything a vehicle and client would need. We want people to keep coming back, so we’re definitely going to give everyone a fair deal.”- Jennifer Huffman
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