Park County 911 Communications Center named best in Colorado |

Park County 911 Communications Center named best in Colorado


Despite a series of serious challenges over the last year, Park County’s 911 Communication Center was named the Communications Center of the Year for the State of Colorado.

The honor was awarded by the Association of Public Safety Communications Officials and the National Emergency Number Association on Thursday at the annual Colorado APCO/NENA Conference in Longmont.

During August and September of 2009, Communications installed a completely new 911 system with no down time or interruption to emergency service for the six fire districts, five ambulance districts, three law-enforcement departments as well as communications with Colorado State Patrol, Department of Wildlife and other agencies for which the Park County center is responsible.

In November 2009, Communications, along with a number of other Park County offices, were ordered to vacate the 1950s MacNamara Building. In February of 2010, the move was made – again without a break in service or risk to public safety – to a used doublewide manufactured building placed on the parking lot behind the building.

Construction plans for a new building to house the county’s information services, communications and emergency center were recently derailed due to a decrease in state funding sources.

The team of eight communications officers, two communications shift supervisors, and the director was selected on the basis of teamwork, their service to the community and the ability to provide public information in a timely manner for the 90,000 plus emergency calls, non-emergency calls, and calls for service they field a year. Director Lydia Alvarado said, “I am extremely proud of my staff … they are made of grit and stone in emergency and full of caring and tenderness in times of need for help … Their steadfast actions on a daily basis provide for a strong foundation that the citizens and emergency services can depend upon.”

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