Steady stream of customers visit new Silverthorne Lowe’s
Summit Daily News
After years of planning and occasional controversy, Lowe’s Home Improvement Warehouse opened to the public Thursday with full shelves and a full parking lot.
The opening featured a special commercial day with 10 percent discounted purchases for local industry consumers, along with breakfast and lunch provided for the first customers Thursday.
Hundreds of eager customers have been trying to shop at the unopened Lowe’s in Silverthorne for the last week, and some have succeeded in purchasing merchandise, said assistant store manager Amy Ogren.
“During the family night on Wednesday, we had a lot of customers that thought we were open,” Ogren said. “We ended up allowing a small number of them to join without honoring some of the deals reserved for families.”
Besides that, customers have been lining up at the locked Lowe’s doors steadily for the last week leading up to Thursday’s soft opening.
“Staff has been working hard to prepare, and one of the last details was getting carts into the building,” Ogren said. “Before we opened, we had customers coming in and asking ‘where are the carts?’ and we just had to turn them away because we weren’t even open yet.”
The grand opening and board cutting – the Lowe’s equivalent of a ribbon cutting – ceremony is Aug. 16. The new store will host several vendors, raffles, free food and fun, said store manager Doug Cousino.
To aid in the first weeks of its opening, a Lowe’s district team of some 60 employees will be assigned to assist new employees in Silverthorne until Aug. 19.
After that, Lowe’s will operate with some 140 local employees.
“The community excitement surrounding the opening has been great,” Ogren said. “Being out in town and hearing people talk about it and asking when we are opening has made the staff even more excited to deliver good service.”
Some customers present at the soft opening said they appreciate the store’s presence in town .
“I’m glad that the store is finally open,” said Jim Durant of Mesa Cortina. “As a homeowner, it’s comforting to know that I have easy access to landscaping and home improvement needs.”
Limiting commutes in search for home improvement needs were also on the top of the list for Lowe’s first customers.
“I’m thrilled that the store is open,” said Summit Cove resident Sheryl French. “Before, my husband and I were driving down to Denver, Evergreen and Avon to shop – that can get really dangerous in the winter.”
With one of the largest tile selection in the state, Lowe’s also offers a larger-than-normal plumbing section.
“I feel like I’m in a big Denver store – they have a bigger selection of toilets here,” French said. “My husband and I decided that we wanted to hold off on our home improvement project until this store opened – I’m glad that we did.”
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