Summit County: ‘Secret Shopper’ gives kudos to local animal shelter |

Summit County: ‘Secret Shopper’ gives kudos to local animal shelter

Summit Shorts

The Summit County Animal Shelter won a $500 prize from Maddie’s Fund, a foundation working in conjunction with to improve customer service in animal welfare. Each week “secret shoppers” phoned, e-mailed or visited randomly picked animal rescue groups and found a winner based on the organizations’ responses. To be eligible, all groups had to be members in good standing.

Summit County Animal Shelter won the award by responding to a phone call inquiry with helpful information delivered in a courteous way about an available cat or dog posted on the group’s website. Steve Martin was the animal shelter staffer who fielded the call.

Summit County Animal Shelter posts its pets on Petfinder at

– Daily News staff report

Support Local Journalism

Support Local Journalism

As a Summit Daily News reader, you make our work possible.

Now more than ever, your financial support is critical to help us keep our communities informed about the evolving coronavirus pandemic and the impact it is having on our residents and businesses. Every contribution, no matter the size, will make a difference.

Your donation will be used exclusively to support quality, local journalism.

For tax deductible donations, click here.

Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User