Summit County: ‘Secret Shopper’ gives kudos to local animal shelter | SummitDaily.com
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Summit County: ‘Secret Shopper’ gives kudos to local animal shelter

Summit Shorts

The Summit County Animal Shelter won a $500 prize from Maddie’s Fund, a foundation working in conjunction with Petfinder.com to improve customer service in animal welfare. Each week “secret shoppers” phoned, e-mailed or visited randomly picked animal rescue groups and found a winner based on the organizations’ responses. To be eligible, all groups had to be Petfinder.com members in good standing.

Summit County Animal Shelter won the award by responding to a phone call inquiry with helpful information delivered in a courteous way about an available cat or dog posted on the group’s website. Steve Martin was the animal shelter staffer who fielded the call.

Summit County Animal Shelter posts its pets on Petfinder at http://www.petfinder.com.

– Daily News staff report


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