Good morning and welcome to Summit Up, the world’s only daily column that would get rained on as soon as we decided to go camping.
We only get so many chances a summer to do some good backcountry trips. We had our hopes high: With friends scheduled to come visit from far off places, with cohabitants wrangling their schedules to get time off and with fanciful visions of alpine lakes, waking to wildlife sounds and the joyous mush of freeze-dried food already making our mouths water, we were look ever-more forward to this week.
Then, of course, drought conditions came in full force. Fire bans were put in place. And, now, with it raining every day, we’re stuck between not wanting to get too wet while slogging a pack through the forest and wanting to be able to have a campfire at least one night on the trail. It’s never easy, is it?
Knowing us, we’ll probably get eaten by a bear the first day, so it won’t really matter. (And when that does happen, somebody please read this as part of our eulogy so everyone can say, “Wow, not only were they crazy, but they were psychic, too!”)
Samantha in Silverthorne sent us a very well written item entitled, “Customers are NOT always right.” In a roundabout way, it’s sort of an Angel Alert!! Angel Alert!!
Sam was at Target the other day, she writes, and “had the misfortune of witnessing that sometimes we forget to treat people like people and not like servants.” She was shopping, quickly going through her paycheck, when she got the checkout line and found herself behind a woman who must be, unbeknownst to us all, our very own Royal Queen.
Our correspondent described how this woman, with a cart overflowing with goodies, insisted that the cashier come around the conveyor and unload it for her. The cashier smiled and did as asked. This wasn’t quite good enough, and the woman began a tirade about the interest rates on Target’s credit card, “as if the man had any control over it.”
The woman continued to grow more upset, and the cashier might have kept his cool – until he was unable to close out the transaction on the register. The woman called him stupid and incompetent, Samantha tells us, and then directed her venom at the manager when she came over to smooth things out.
“I myself am ashamed to admit that I have been rude to people who didn’t deserve it, but I have experienced the other end of the spectrum enough to realize that it really can ruin someone’s day,” Samantha said as she got to the moral of the story.
“My point is the customer is not always right, especially when they make the decision to treat another human being like the woman in Target did.”
She goes on to remind us that, the next we’re stuck in construction traffic, or the next time we have to wait in line at the grocery store because the cashiers are little behind, put yourself in their shoes.
“In closing, I would like to give a big thumbs up to Trisha and Sam, the employees at Target, for handling the whole situation as well as they did. Keep up the good work!”
If you listen to the Mamas and Papas backwards on fast-forward, it says “Tuesday, Tuesday.” We swear. If you don’t believe us, you can tell us why not at
firstname.lastname@example.org, fax at (970) 668-0755 or just tell us we need to wake up and smell the 21st century on the voicemail at (970) 668-3998, ext. 237.
We’re out in the woods …
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