Town off base for bidding marina contract
I have been bothered all week by the July 12 article regarding the Frisco Marina contract up for bid. The impression I was left with was that assistant Frisco town manager Theresa Casey was justifying the old town council’s position to open up the marina bidding to meet a supposed customer service need and new vision for the marina. I am shocked that the town council – old and current – sees a need for potentially drastic management changes at the marina.I do not think that a partnership with the Dillon Marina will be in the best interest of both Frisco and Dillon. They two marinas have two distinct cultures and specialize in different services for Dillon Reservoir users.Plus, competition seems much healthier than a monopoly by the local government. The Team Managers bid for the contract seems to invite a business entity to come in and basically start up full-service marina operations without a full scope of marina services history. As far as vision – Osprey Adventures has created the largest paddle sport center in the entire Rocky Mountain region and established the majority of the amenities at the Frisco Marina.The new marina park is great and is conducive to people just walking down the street to get a drink and eats – keeping Frisco Main Street in business.The quote, “If customer service is there, business will follow …” by the new Frisco town manager seems to be an edgy statement. It is water that is needed to make a marina viable. Two of the last three years water at the marina has been below operating levels, yet Osprey Adventures has made it work in a mud hole with great customer service. I have experienced impressive customer service at Osprey Adventures throughout the years. The owners and staff are always very friendly, patient and accommodating. Osprey Adventures consistently donates to our local nonprofit organizations and supports our community and visitors’ sense of adventure with their forward-thinking. Plus, it does it all with financial perseverance – remember the mud hole and renovations?Osprey Adventures has a proven track record of innovative thinking, excellent customer service and financial and business sustainability. I and many others don’t think local government should partner up by putting a viable company out of business.
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