Verizon, Comcast customers around Summit County experiencing service issues |

Verizon, Comcast customers around Summit County experiencing service issues

UPDATE at 12:40 p.m.: Cell phone service is back online, according to Steve Van Dinter, a spokesman with Verizon.

Van Dinter said that each of Verizon’s cell sites connects to the Verizon core network using a fiber optic cable. In areas where other companies already have fiber deployed, Verizon will often use their fiber network to connect cell sites to their own network. Due to issues with their fiber partner’s network, some of Verizon’s cell sites were also impacted. Verizon declined to share the name of their fiber partner at this time.


Verizon Wireless customers around Summit County are currently without service, though the company says it’s aware of the issue and actively working to correct it.

“Verizon Wireless is currently experiencing interruptions in service for some customers in Summit County,” said Steve Van Dinter, public relations manager with Verizon. “Our engineers and technicians are aware of the issue and are working diligently to resolve it.”

In addition to issues with Verizon, Comcast is also experiencing internet outages in the area. Mikki Grebetz, communications specialist with Summit School District, said that the outage is affecting all of Summit Schools’ internet and phones. Comcast is working on the issue, and expecting repairs to take about two hours.

This story will be updated as details become available.

Support Local Journalism

Support Local Journalism

As a Summit Daily News reader, you make our work possible.

Now more than ever, your financial support is critical to help us keep our communities informed about the evolving coronavirus pandemic and the impact it is having on our residents and businesses. Every contribution, no matter the size, will make a difference.

Your donation will be used exclusively to support quality, local journalism.

For tax deductible donations, click here.

Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User