Letter to the editor: Company should provide refund for canceled sleigh ride | SummitDaily.com

Letter to the editor: Company should provide refund for canceled sleigh ride

My group of 10 had a reservation for the sleigh ride and dinner through Keystone Stables on Feb. 9, 2020. We arrived, checked in and waited. We were first told there would be a 30-minute delay and then told about a second delay. At that time, the activities center offered us free beverages as compensation while we continued to wait. We were finally told that the evening was canceled because the bus couldn’t get to us. We were told at that time that our charges had been refunded. We went to the pizza place for dinner where a driver delivered the birthday cake we had ordered from the stable.

With theses facts, the stable claims that we did take the ride and refuses to give us the refund for the sleigh ride and dinner we never took.

Please right this wrong.

Support Local Journalism

Support Local Journalism

As a Summit Daily News reader, you make our work possible.

Now more than ever, your financial support is critical to help us keep our communities informed about the evolving coronavirus pandemic and the impact it is having on our residents and businesses. Every contribution, no matter the size, will make a difference.

Your donation will be used exclusively to support quality, local journalism.

For tax deductible donations, click here.

Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User