Letter to the editor: Cell phone service needs to be improved in the mountains

Rabbi Joel Schwartzman
Dillon
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There are certain things that both befuddle and disturb me. The first is that there is no consistent cell phone service from the Dillon/Loveland entrances to I-70 down to Morrison. In fact, there is one pronounced gap on the downside of Loveland Pass that leads to I-70 which obviously isn’t part of I-70 itself but is the route HAZMAT trucks must take to circumnavigate the Eisenhower-Johnson Memorial Tunnels. Another great example is at Genesee … but there are other places as well along that corridor where cell phones go dead.  

Not having cell phone receptivity on this major east-west artery is both irresponsible and dangerous. Gaps represent a security threat! I do not know who it is that ought to erect cell phone towers to solve the gaps, but there is an obvious need. 

The second beef I have is also about phone service, but in this case, it is about the phone maze one must endure to get to one’s doctor or a department of a particular hospital.  If the endless phone prompts which irritate customers of most any large company like T.V. streaming services, banks, insurance or pharmaceutical companies, bug those of need of medical help, it baffles to realize just how complicated and time consuming it is to actually arrive at what should take seconds to achieve.



I hear endless references to putting a man on the moon. The saying goes, “if we can do that, then why can’t we fix this?” I am in 100% agreement with this sentiment. Sooner or later we consumers are going to revolt. We’re tired of speaking to people whose English is unintelligible. We’re tired of being placed on endless holds. We’re tired of the aggravation that altogether adheres to cell phone challenges. It’s well past time to fax these problematic irritants.

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